Top 7 CRM Tools – The good, the bad and the ugly

1. HubSpot CRM: HubSpot CRM is a popular choice for small businesses and startups. It offers a free plan that includes basic features like contact management, email marketing, and reporting. Paid plans offer more features, such as lead scoring, sales pipeline management, and customer support.Opens in a new windowwww.hubspot.comHubSpot CRM software tool
2. Salesforce: Salesforce is a leading CRM platform for businesses of all sizes. It offers a wide range of features, including contact management, sales pipeline management, marketing automation, and customer support. Salesforce can be customized to meet the specific needs of any business.Opens in a new windowwww.salesforce.comSalesforce software tool
3. Zoho CRM: Zoho CRM is another popular choice for businesses of all sizes. It offers a wide range of features, including contact management, sales pipeline management, marketing automation, and customer support. Zoho CRM is known for its affordability and ease of use.Opens in a new windowwww.getapp.comZoho CRM software tool
4. Pipedrive: Pipedrive is a CRM tool that is specifically designed for sales teams. It offers a visual interface that makes it easy to track sales pipelines and close deals. Pipedrive also offers a mobile app that allows sales reps to stay connected on the go.Opens in a new windowwww.pipedrive.comPipedrive software tool
5. Insightly: Insightly is a CRM tool that is designed for businesses of all sizes. It offers a wide range of features, including contact management, sales pipeline management, project management, and time tracking. Insightly is known for its flexibility and ease of use.Opens in a new windowwww.insightly.comInsightly software tool
6. Microsoft Dynamics 365: Microsoft Dynamics 365 is a CRM platform that is part of Microsoft’s cloud-based productivity suite. It offers a wide range of features, including contact management, sales pipeline management, marketing automation, and customer support. Microsoft Dynamics 365 is known for its integration with other Microsoft products.Opens in a new windowdynamics.microsoft.comMicrosoft Dynamics 365 software tool
7. Adobe Experience Cloud CRM: Adobe Experience Cloud CRM is a CRM platform that is part of Adobe’s cloud-based marketing suite. It offers a wide range of features, including contact management, sales pipeline management, marketing automation, and customer support. Adobe Experience Cloud CRM is known for its integration with other Adobe products.Opens in a new windowbusiness.adobe.comAdobe Experience Cloud CRM software tool

When choosing a CRM tool, it is important to consider the specific needs of your business. Some factors to consider include the size of your business, the industry you are in, and the features that are important to you.